Operations Specialist/ Customer Service
Boca Raton, FL Boca Raton, FL Full-time Full-time $23 - $25 an hour $23 - $25 an hour 17 hours ago 17 hours ago 17 hours ago The Operations Specialist serves as an expert resource representing industry business practices; aligning program administration, logistics, marketing, account management and regulatory compliance into tactical daily operations.
Duties:
Oversee client and vendor scheduling coordination.
Coordinate and disseminate communication between clients and vendors regarding all logistics including pick-up and drop-off times, vehicle scheduling, convenience preferences, route selection, regional threat assessments and other variables affecting the assignment.
Resolve operational complaints and poor satisfaction reports.
Respond to requests for assistance by troubleshooting and providing solutions to driver related problems.
Participate in a variety of meetings, representing ground transportation issues and communicating updates and department policy to all functional areas of the organization Ensure appropriate safety procedures are followed and compliance with all national and regional Operational directives, laws and requirements is satisfactory.
Requirements:
Operations and security expertise Multi-tasking time sensitive and detailed Operations planning activities.
Industry and business acumen.
Successful client management experience Position Type/Expected Hours of Work Operations shifts:
Mid-shift and overnights.
Weekends are required.
On the job training is required and covers all shifts.
Job Type:
Full-time Pay:
$23.
00 - $25.
00 per hour Schedule:
Monday to Friday Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Duties:
Oversee client and vendor scheduling coordination.
Coordinate and disseminate communication between clients and vendors regarding all logistics including pick-up and drop-off times, vehicle scheduling, convenience preferences, route selection, regional threat assessments and other variables affecting the assignment.
Resolve operational complaints and poor satisfaction reports.
Respond to requests for assistance by troubleshooting and providing solutions to driver related problems.
Participate in a variety of meetings, representing ground transportation issues and communicating updates and department policy to all functional areas of the organization Ensure appropriate safety procedures are followed and compliance with all national and regional Operational directives, laws and requirements is satisfactory.
Requirements:
Operations and security expertise Multi-tasking time sensitive and detailed Operations planning activities.
Industry and business acumen.
Successful client management experience Position Type/Expected Hours of Work Operations shifts:
Mid-shift and overnights.
Weekends are required.
On the job training is required and covers all shifts.
Job Type:
Full-time Pay:
$23.
00 - $25.
00 per hour Schedule:
Monday to Friday Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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