Admissions Call Center Representative - Substance Use Disorder and Mental
White Light Behavioral Health White Light Behavioral Health Boca Raton, FL Boca Raton, FL Full-time Full-time $26.
50 - $32.
50 an hour $26.
50 - $32.
50 an hour 21 hours ago 21 hours ago 21 hours ago TreatmentX Management is a leading management company for substance use disorder treatment facilities and behavioral health facilities dedicated to providing compassionate care and support to individuals seeking recovery.
We are currently seeking a skilled Admissions Call Center Representative with exceptional closing skills to join our dynamic team.
This position offers a unique opportunity to make a positive impact on the lives of those struggling with addiction.
Responsibilities:
Handle incoming calls from individuals seeking information about our treatment programs and services.
Conduct initial assessments to determine eligibility for admission based on established criteria.
Provide accurate and detailed information about our programs, services, and admissions process.
Build rapport and establish trust with potential patients through empathetic communication.
Utilize exceptional closing skills to guide potential patients through the admissions process and encourage them to choose our facility.
Collaborate with clinical staff and other departments to ensure a smooth transition for admitted patients.
Maintain electronic records and documentation of all calls and interactions.
Requirements:
Previous experience in a call center or customer service role in a behavioral health or substance use disorder treatment setting.
Excellent communication skills, both verbal and written.
Empathetic and compassionate demeanor with a genuine desire to help others.
Strong interpersonal skills and the ability to build rapport quickly.
Exceptional closing skills and the ability to overcome objections.
Proficient in using computer systems, electronic medical records, and standard office software.
Knowledge of substance use disorder treatment and recovery processes is required.
Benefits:
Competitive salary based on experience and qualifications.
Comprehensive benefits package, including medical, dental, and vision coverage.
Paid time off and holiday leave.
Professional development opportunities and continuing education support.
Supportive and inclusive work environment.
To apply for this position, please submit your resume and a cover letter highlighting your relevant experience and why you believe you would be a good fit for this role.
We look forward to reviewing your application and considering you for this important position.
TreatmentX Management is an equal opportunity employer committed to diversity and inclusion in the workplace.
We encourage individuals from all backgrounds to apply.
Please note that only shortlisted candidates will be contacted.
Thank you for your interest in joining our team.
Job Type:
Full-time Pay:
$26.
50 - $32.
50 per hour
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Paid time off Vision insurance Medical specialties:
Addiction Medicine Schedule:
Day shift Night shift Weekend availability Supplemental pay types:
Bonus pay Ability to commute/relocate:
Boca Raton, FL 33487:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Addiction counseling:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
50 - $32.
50 an hour $26.
50 - $32.
50 an hour 21 hours ago 21 hours ago 21 hours ago TreatmentX Management is a leading management company for substance use disorder treatment facilities and behavioral health facilities dedicated to providing compassionate care and support to individuals seeking recovery.
We are currently seeking a skilled Admissions Call Center Representative with exceptional closing skills to join our dynamic team.
This position offers a unique opportunity to make a positive impact on the lives of those struggling with addiction.
Responsibilities:
Handle incoming calls from individuals seeking information about our treatment programs and services.
Conduct initial assessments to determine eligibility for admission based on established criteria.
Provide accurate and detailed information about our programs, services, and admissions process.
Build rapport and establish trust with potential patients through empathetic communication.
Utilize exceptional closing skills to guide potential patients through the admissions process and encourage them to choose our facility.
Collaborate with clinical staff and other departments to ensure a smooth transition for admitted patients.
Maintain electronic records and documentation of all calls and interactions.
Requirements:
Previous experience in a call center or customer service role in a behavioral health or substance use disorder treatment setting.
Excellent communication skills, both verbal and written.
Empathetic and compassionate demeanor with a genuine desire to help others.
Strong interpersonal skills and the ability to build rapport quickly.
Exceptional closing skills and the ability to overcome objections.
Proficient in using computer systems, electronic medical records, and standard office software.
Knowledge of substance use disorder treatment and recovery processes is required.
Benefits:
Competitive salary based on experience and qualifications.
Comprehensive benefits package, including medical, dental, and vision coverage.
Paid time off and holiday leave.
Professional development opportunities and continuing education support.
Supportive and inclusive work environment.
To apply for this position, please submit your resume and a cover letter highlighting your relevant experience and why you believe you would be a good fit for this role.
We look forward to reviewing your application and considering you for this important position.
TreatmentX Management is an equal opportunity employer committed to diversity and inclusion in the workplace.
We encourage individuals from all backgrounds to apply.
Please note that only shortlisted candidates will be contacted.
Thank you for your interest in joining our team.
Job Type:
Full-time Pay:
$26.
50 - $32.
50 per hour
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Paid time off Vision insurance Medical specialties:
Addiction Medicine Schedule:
Day shift Night shift Weekend availability Supplemental pay types:
Bonus pay Ability to commute/relocate:
Boca Raton, FL 33487:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Addiction counseling:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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